Question 1

How to update Sennheiser Hearing Test App

Accepted Answer

To get the most accurate test results, the app needs to be up to be fully updated

Android

•	In Google Play Store, find the Sennheiser Hearing Test app
•	Tap Update

iOS

•	in Apple App Store, find the Sennheiser Hearing Test app
•	Tap Update

Question 2

How to edit your profile

Accepted Answer

If you want to edit your name, email address or similar information used in your profile, please go to sennheiser-hearing.com, log in and tap edit information.

Question 3

How to get the best possible test experience

Accepted Answer

To get the best possible test experience, it is recommended that you take the test using a newer pair of wireless Sennheiser headphones with noise cancellation and transparency mode switched off. During the hearing test, it is also very important that you are in silent surroundings so that the ambient sounds do not disturb the test. If you give the app permission to access your microphone before the test, it will let you know if the surroundings are sufficiently silent.

Signing up for a Sennheiser account or signing in using an already existing one, gives you access to previous test results and lets you upload them to Apple Health as well as sending you a reminder when it is time to tale another test. All of this will help you monitor your hearing health.

Question 4

How to allow the app to check for noisy surroundings

Accepted Answer

During the hearing test, it is very important that you are in silent surroundings so that the ambient sounds do not disturb the test. Before the test starts you will be asked to allow the app to access your microphone so the background noise can be assessed correctly. If You have already dismissed the use of the device microphone you can always go back by finding the permissions menu in the device settings. Here you need to locate the microphone and make sure it is allowed for the app to access it.

Question 5

How to connect with Apple Health and synchronize your audiogram (iOS only)

Accepted Answer

Apple Health is a great tool for gathering all your health info in one place.

1.	Open Sennheiser Hearing Test app

2.	Make sure you are logged in (see ”how to log in or out”)

3.	In the home screen or in the profile menu  , tap “connect to Apple Health”

Question 6

How to get a reminder to take the test in a year

Accepted Answer

If you are curious to learn more about how your hearing develops over time, you can let the Sennheiser Hearing Test send you a reminder to take another test in a year.

1.	Make sure you are logged in (see ”how to log in or out”)

2.	In the home screen, scroll down to “remind me” and flip the switch, so it is on. You will 
⁠        now get reminded to take a test in a year

Question 7

How to see previous tests

Accepted Answer

Accessing your previous tests can be a good way for you to follow how your hearing develops.

1.	Make sure you are logged in (see ”how to log in or out”)

2.	In the home screen, you can see the latest three tests

3.	If you want to get an overview of all tests, tap the top card saying all tests. From this overview you can also delete tests if needed

Question 8

How to connect Bluetooth headphones

Accepted Answer

You can take the hearing test using either cabled headphones or wireless Bluetooth headphones, regardless of the brand. For an even more accurate test, we recommend you to connect a pair of Sennheiser headphones.

1.	Make sure your headphones are available for pairing. If you are in doubt about how to do this, please see the headphone manual for further instructions

2.	In your device settings, locate the Bluetooth settings

3.	Tap your headphones on the list

Question 9

How to log in or out

Accepted Answer

While being logged in your test results are always stored so you can access them from your current or future device and see how your hearing develops over time. You can also synchronize your results with Apple Health, once logged in.

Sennheiser Hearing Test App

Sennheiser Hearing Test App

With life’s journey, our hearing changes.

The new Sennheiser Hearing Test App

Creates a personal audiogram

Hearing changes over time

Helpful insights with the Sennheiser Hearing Test App

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