Question 1

Is my TV compatible with this Soundbar?

Accepted Answer

To ensure the best compatibility with this soundbar, we recommend connecting it to a TV with an eARC interface. eARC (Enhanced Audio Return Channel) is the latest audio return channel technology that supports high-bitrate audio formats such as Dolby Atmos, Dolby TrueHD, Dolby Digital Plus, DTS:X, MPEG-H and 360 Reality Audio, if the TV supports those codecs. This will provide you with the best possible audio quality from your soundbar.

Question 2

My TV does only include an ARC interface, not an eARC. Will it still be possible to connect the Soundbar to it?

Accepted Answer

Yes, it is possible to connect your soundbar to a TV with an ARC interface, but you will not be able to take advantage of all of the features that the soundbar has to offer.
HDMI ARC (Audio Return Channel) is a standard audio return channel technology that allows audio to be transmitted from a TV to a soundbar or other audio device. eARC (Enhanced Audio Return Channel) is an improved version of ARC that supports higher bitrate audio formats.
If your TV only has an ARC interface, you will still be able to connect your soundbar to it and enjoy basic audio functionality. However, you will not be able to use formats such as Dolby Atmos, DTS:X, MPEG-H, 360 Reality Audio which require higher bitrate audio formats.
If you are looking to get the most out of your soundbar, we recommend connecting it to a TV with an eARC interface. This will allow you to enjoy the full range of features that the soundbar has to offer.

Question 3

Does the Soundbar acoustically work in my room?

Accepted Answer

The AMBEO Soundbars include an advanced calibration technology that captures knowledge of the room environment to adapt the sound output to the room as best as physically possible. However, there are a few things you can do to achieve the best possible results:
- Position the soundbar as close to the center of the front wall as possible. This will help to create a more balanced soundstage.
- Avoid placing absorbing surfaces (such as curtains) on reflective areas on the sides of the room. This will help to reflect sound back into the room and create a more immersive sound experience.
- Position your couch area centered in front of the soundbar. This will help to ensure that everyone in the room can enjoy the same audio experience.
- Recalibrate the system once the room layout has changed. This will ensure that the soundbar is properly calibrated for the new environment.

Question 4

What does the soundbar need to get the best possible sound?

Accepted Answer

To get the best possible sound from the Sennheiser AMBEO Soundbar, you will need to:
- Make sure your TV supports eARC. eARC (Enhanced Audio Return Channel) is a newer version of ARC (Audio Return Channel) that supports higher bitrate audio formats. This will allow the soundbar to receive the highest quality audio signal from your TV.
- Use a certified Premium High Speed HDMI cable. The HDMI cable that comes with the soundbar is a certified Premium High Speed HDMI cable. This type of cable is required to support the high bitrate audio formats that eARC can transmit.
- Set the right sound settings in your TV. The sound settings in your TV will need to be configured to output the highest quality audio format to the soundbar. The specific settings that you need to change will vary depending on the make and model of your TV. However, you will typically need to set the output format to "Dolby Atmos" or "Bypass."

Question 5

In what room size does the Soundbar work?

Accepted Answer

The Sennheiser AMBEO Soundbar Plus is designed to work best in room sizes of around 30 square meters (~320sqft). However, if you connect it to an AMBEO Sub, you can amplify the sound and enjoy the same immersive audio experience in larger rooms.
The AMBEO Sub is a wireless subwoofer that adds deep bass to the soundbar, making it ideal for larger rooms.

Question 6

How does the immersive sound differ from AMBEO Soundbar Plus and Soundbar Max?

Accepted Answer

The AMBEO Soundbars Mini, Plus, and Max all use virtualization technology to create a surround sound experience from a single soundbar. The product size, the number and type of speakers used in each model differs will create slighly different actual immersive reproduction.
The AMBEO Soundbar Mini has active 6 drivers and uses advanced virtuatization for sophisticated effects.
The AMBEO Soundbar Plus uses 9 drivers, including two dedicated physical top drivers. This results in an excellent immersive sound experience, with better separation of instruments and vocal and advanced, realistic top effects.
The AMBEO Soundbar Max has 13 drivers and creates the most advanced immersive experience. This results in an outstanding immersive sound experience, with the most realistic immersive reproducation possible from one device.

Question 7

How does the AMBEO Self Calibration work?

Accepted Answer

The AMBEO Self Calibration process is initiated via the Sennheiser Smart Control app or manually by holding the Volume buttons "-" and "+" on device for three seconds.  The process is easy and takes approximately 3 minutes.
During the calibration process, the soundbar will emit a series of tones. These tones will be picked up by the soundbar's built-in microphones and used to create a digital image of the room's acoustics. This information is then used to calibrate the soundbar's sound profile to the physically best possible degree.
The AMBEO Self Calibration process is essential for getting the best possible sound from the Sennheiser AMBEO Soundbar. It ensures that the soundbar is properly adjusted to the acoustics of your room, resulting in a more immersive and enjoyable audio experience.

Question 8

Will AMBEO Soundbar Plus work with Voice Assistants?

Accepted Answer

The AMBEO Soundbar Plus has built-in support for Amazon Alexa.  This means that you can control the soundbar using voice commands.
To set up Alexa on the soundbar, you will need to create an Amazon account and download the Smart Control app. Once you have the app, you can follow the instructions to connect the soundbar to your Amazon account and set up Alexa.
To control the soundbar with Google Voice, you will need to have a Google Home speaker or other compatible device. Set up your Soundbar in the Google Home app. After set up, you can simply say "Hey Google, play music on my soundbar" or "Hey Google, turn up the volume on my soundbar."
To control the soundbar with Siri, you will need to have an IOS device. Set up your Soundbar in the Apple Home app. Once set up, you can simply say "Hey Siri, play music on my soundbar".

Question 9

Will I get sound effects from the rear side?

Accepted Answer

The AMBEO Soundbar uses virtualization technology to create a surround sound experience from a single soundbar. This technology renders a total of 7.1.4 channels, which includes top and rear channels. The top and rear channels create a surround bubble, which simulates the sound of speakers being placed in the rear of the room.
While the AMBEO Soundbar does not have physical speakers in the rear, the virtualization technology is very effective and can create a convincing surround sound experience. In most cases, the sound reproduction from the AMBEO Soundbar is comparable to a dedicated home theater system with multiple speakers.
However, it is important to note that the sound reproduction from the AMBEO Soundbar will still be limited to the front 180° of the room. This is because the soundbar only has physical speakers in the front.

Question 10

Will I get sound effects from the top?

Accepted Answer

Yes, the Soundbar incorporates physical top drivers and advanced virtualization algorithm to create sophistaced top effects.

Question 11

When do I need an AMBEO Sub?

Accepted Answer

The Sennheiser AMBEO Soundbar Plus has two 4-inch woofers that can produce deep bass down to 38Hz. This is a market-leading performance for low-mid volume levels within its form-factor category and is appropriate for a good listening experience in most rooms.
However, if you have a larger room or want to experience very deep and loud bass, you may want to consider connecting an AMBEO Sub. The AMBEO Sub has a 8-inch woofer that can produce bass down to 27Hz, which is significantly lower than the soundbar. This will add a significant amount of bass to the soundbar's output and create a more immersive audio experience.

Question 12

My Subwoofer does not pair with the Soundbar

Accepted Answer

If your Soundbar doesn't find the AMBEO Sub, please make sure the Sub is in "pairable" mode = LED pulsating yellow. If your Sub is pulsating white, please reset the Sub by holding the button on the rear side for four seconds. Orange blinking indicates the Sub has been reset successfully.

-AMBEO- Soundbar | Plus

Sennheiser Ambeo Soundbar Plus and your TV

Sennheiser Ambeo Soundbar Plus and your room

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